It’s your call. We answer it.
Your Academy Member Resource Center (MRC) receives thousands of inquiries via email, phone, and online chats. But we are always there to answer the call.
Here are some of the highlights of the MRC’s member-focused activities in 2024:
# of calls received: 9,359
# of voicemails handled: 630
# of chats received: 1,921
# of emails received and answered: 14,560
# of orders managed: 3,439
# of total transactions: 29,903
Top 5 topics of inquiry received:
Orders: 3,889
Dues: 1,928
Contact information: 1,473
Website: 1,318
Registration: 1,077
Top 5 views in the AAD Self-help FAQs on aad.org
How do I apply for Life Membership? 392 views
How do I become a member of the Academy? 199 views
How can I give access to AAD member content for my practice staff? 93 views
How do I reinstate my membership as a Fellow or Associate Member? 91 views
How do I change my last name on file? 89 views
