Steps to take in September
Now is the time final preparations and countdown to Oct. 1! At this point, the practice should be in the final stages of this critical change in its clinical documentation/coding and business operations. Everyone has worked really hard to support this mission-critical effort. One final inspection of the implementation plan is warranted. Make sure all practice team members are fully up to speed and comfortable with their ICD-10 training and proficiency.
- For practices with EHRs/PMS: All business partners — vendors, clearinghouse, and payers — should have final instructions on their “go-live” plans. Find out so that the practice is prepared. The time has come after everyone's hard work and investment.
- For practices filing (non-electronic) paper claims: One last time, find out from your payers about the final checks and updates needed to submit your new ICD-10 paper claims.
- For practices using an outside billing company: At this point, the billing company should meet with key members of the practice to obtain a final progress report and conduct one final walk-through to make sure everything is in place and is ready for a smooth transition.